We're Here to Help
We're Here to Help
Got a Question? We’ve Got Answers. Reach Out Anytime!
Got a Question? We’ve Got Answers. Reach Out Anytime!
Frequently
Asked
Questions
Frequently
Asked
Questions
Yes, Cavalon ships to almost every corner of the globe! International shipping costs are calculated at checkout, so you'll see everything upfront before completing your order.
We know you're excited to get your order! Check out our shipping policy for details on delivery times.
No worries! If you need to make a change to your order, just let us know as soon as possible. We’ll do our best to catch it before it ships out. Just drop us a message using the contact form, and we’ll take care of the rest.
Returning your order is super easy! You’ve got 60 days to decide if it’s right for you, and if it’s not, just follow the steps in our return policy. We’re always here if you need help along the way!
If your size is currently unavailable, don't worry — we're already working on restocking it! We're also expanding our size range to ensure more options in the future. Keep an eye out, and thank you for your patience!
We’re already on it! Restocking is our priority, and you can make sure you’re the first to know by favoriting the item while logged into your account. You’ll get a notification as soon as it’s back!
Choosing the right bit depends on your horse's needs and your riding style. To make this easier, we offer a personalized quiz that will suggest options tailored to you and your horse. It’s a quick and simple way to narrow down your choices and find the perfect bit.
We believe quality shouldn’t break the bank. By doing everything ourselves—from design to manufacturing—we cut out the middleman, so you get premium bits at a price that feels just right.
Not at the moment, but we’re always listening to feedback and exploring new possibilities! If custom bits are something you're looking for, let us know — we’re always open to ideas for the future.
Every single Cavalon bit is handcrafted with love at our family-owned workshop in Sialkot, Pakistan. We take pride in every detail—right from our hands to your horse.